Privacy Policy

1. Introduction

Dr. Kester Crosse and TIA Publishing, LLC ("we," "our," or "us") respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, mailing address, and phone number when you sign up for our newsletter, purchase a book, or contact us.
• Payment Information: Credit card details and billing information processed securely through third-party payment processors (we do not store payment card data).
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Communication Data: Records of correspondence if you contact us via email or contact forms.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your book orders
• Send you the free chapter and newsletter updates (if you opted in)
• Respond to your inquiries and provide customer support
• Improve our website and user experience
• Send promotional communications about new books, speaking events, or related content (you can opt out at any time)
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist with payment processing, email delivery, website hosting, and analytics.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and remember your preferences. You can control cookie settings through your browser preferences.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@tiapublishingllc.com.

8. Third-Party Links

Our website may contain links to third-party websites, including Amazon and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: